Welcome to Steel Flow Pro. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms ✅
By using this website, you confirm that you are at least 18 years of age and have the legal authority to enter into these terms. If you do not agree to these terms, please do not use this website or purchase our products.
2. Products and Ordering 🛒
All orders placed through our website are subject to availability and acceptance. We reserve the right to:
- Limit quantities of any product
- Refuse or cancel any order at our discretion
- Discontinue any product without notice
- Modify product pricing at any time
Prices are listed in US Dollars. All orders are confirmed via email. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
3. Shipping and Delivery 🚚
We ship to addresses within the United States and select international locations. Standard processing time is 1–3 business days. Delivery times:
- Standard Shipping (5–7 business days): Available for most orders
- Free Shipping: Available on 6-bottle orders to US addresses
- International Shipping: Additional charges may apply; customs and duties are the buyer's responsibility
We are not responsible for shipping delays caused by carrier issues, weather, or customs processing.
4. Returns and Refund Policy 💰
We offer a 60-Day Money-Back Guarantee on all purchases. To qualify for a refund:
- Contact us within 60 days of your purchase date
- Return unused and used bottles to the address provided
- Refunds are processed within 5–10 business days after we receive returned items
- Original shipping charges are non-refundable unless the return is due to our error
To initiate a return, email: support@en-steelflowpro.us with your order number and reason for return.
5. Intellectual Property 🖼️
All content on this website — including text, graphics, logos, images, and software — is the property of Steel Flow Pro and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.
6. User Conduct 🚫
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Interfere with website operation or security
- Upload malicious code or software
7. Limitation of Liability ⚖️
To the maximum extent permitted by applicable law, Steel Flow Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our website or products.
8. Governing Law 🏛️
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.
9. Changes to Terms 📝
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the updated Terms.
10. Severability ✂️
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
11. Contact Information 📧
For questions about these Terms and Conditions:
- Website: en-steelflowpro.us
- Email: support@en-steelflowpro.us